Downtime is expensive—and PRAB’s service organization is built to prevent it. Our customers rely on us because we provide true, 24/7/365 Live Technical Support, not voicemail queues or outsourced call centers. When you call PRAB, you reach a trained equipment expert with direct access to engineering, parts, and service documentation—day, night, weekends, and holidays.
If your operation is down, we answer—immediately. PRAB provides round-the-clock troubleshooting, startup guidance, and urgent issue resolution from experienced technicians who know your equipment inside and out.
Our team averages 20+ years of experience with PRAB metal scrap conveyors, chip processing, fluid recycling systems, and industrial wastewater equipment. That expertise dramatically shortens diagnostic time and accelerates safe, effective solutions.
We maintain a large inventory of genuine PRAB parts to ensure fast shipment and minimal downtime. When you need it rushed, we rush it—because keeping your plant running is our priority. Order your Filters today!
From installation support to on-site or virtual training, PRAB ensures your team understands correct operation, safety, and routine maintenance for optimal lifecycle performance.
Every PRAB system includes accurate, complete, and continually updated service manuals, accessible anytime. Clear documentation means faster maintenance, fewer errors, and longer equipment life.
Keep your equipment running at peak performance with PM programs tailored to your plant’s workload, duty cycle, and operating environment. Routine service reduces unplanned downtime and extends the lifespan of critical components.
PRAB systems routinely operate for decades, and our service team supports them every step of the way. Whether your equipment is new or has been running for 30+ years, we provide the expertise, parts, and documentation required to keep it performing.
Our support structure minimizes the time between when you call and when your issue is resolved—because continuous production is the backbone of your business.
Complex questions don’t get escalated to a black hole. PRAB service technicians work directly with our in-house engineers to provide clear, accurate answers quickly.
From conveyor troubleshooting to coolant recycling optimization, we offer detail-rich, equipment-specific guidance that generic service providers cannot match.
Call PRAB 24/7/365:
(800) 493-3462 (U.S.)
+1 (269) 382-8200 (Global)
Parts and Service Request Form
The PRAB Performantee® is a true performance guarantee. We ensure that our metal scrap handling, coolant recycling, Process water, industrial wastewater treatment, and fluid filtration equipment achieve the specific results for which they were designed and manufactured. If it does not, we will revise, repair, or make any necessary changes to deliver the results you specified. If you have questions or concerns about the performance of your PRAB equipment, contact us anytime.
View Complete Performantee Terms and Conditions
(800) 968-7722
(800) 493-3462